Serving Northeast Florida

Senior Care Resources helps families in Duval, St. Johns, Clay, Nassau, Baker, Flagler and Volusia counties qualify for and obtain Florida long-term care Medicaid. A large veteran and military-retiree population, where VA pension income and Medicaid's income cap have to be sorted out carefully before applying. We work with Northeast Florida families by phone, video, and secure document upload — see what we do for our founding and fee.

Where we serve in Northeast Florida

Counties: Duval, St. Johns, Clay, Nassau, Baker, Flagler and Volusia.

Communities include: Jacksonville, Jacksonville Beach, St. Augustine, Ponte Vedra, Orange Park, Fernandina Beach, Palm Coast, Daytona Beach, Ormond Beach, DeLand, New Smyrna Beach.

What is different about Northeast Florida

Jacksonville has a large military-retiree population, and VA benefits interact with Florida Medicaid in ways that catch families out. Most VA pension is countable income for the Medicaid income cap, while the Aid and Attendance portion is treated differently. Sorting out which is which before applying avoids a denial that has to be appealed.

More about Northeast Florida

Northeast Florida has a substantial veteran community — Duval County alone counts roughly 80,000 veterans, per U.S. Census estimates, reflecting the area's long Navy and Coast Guard presence. VA benefits often intersect directly with Medicaid eligibility: a veteran's base VA pension counts as income for Florida's long-term care Medicaid program, but the Aid & Attendance supplement many receive for in-home or facility care is excluded from that calculation. It's worth confirming case by case with an elder law attorney, since VA payments can also change once a veteran enters a nursing facility.

The region mixes dense urban Jacksonville with historic coastal St. Augustine and beach communities like Ponte Vedra and Daytona Beach, each with its own senior-living options. Because the region spans seven counties, the CARES medical-necessity assessment is handled by two separate field offices — one in Jacksonville, one in Daytona Beach.

Homestead property is administered separately by each county's property appraiser — Duval, St. Johns, and Volusia each run their own exemption and portability filing process, distinct from Medicaid's own homestead rules and worth checking directly before or during an application.

Local agencies a family here will deal with

ElderSource : the Aging and Disability Resource Center for Northeast Florida — 10688 Old St. Augustine Road, Jacksonville, FL 32257, (904) 391-6600 (or the toll-free helpline, 1-888-242-4464), myeldersource.org/ . It screens applicants for the assisted living and home care wait list.
Department of Elder Affairs, CARES program : makes the medical level-of-care determination. CARES, the state's medical-necessity assessment for long-term care Medicaid, is split into two field offices for this region: PSA 4A (Duval, Clay, Nassau, Baker, St. Johns) at 4161 Carmichael Avenue, Suite 101, Jacksonville, FL 32207, (904) 391-3920; and PSA 4B (Flagler, Volusia) at 210 N. Palmetto Avenue, Suite 408, Daytona Beach, FL 32114, (386) 238-4946. These are DOEA offices, separate from ElderSource.
Florida Department of Children and Families (DCF) (ACCESS Florida, 1-866-762-2237): takes the financial application. We handle the filing and stay on the case with all three agencies through approval.

The 2026 Florida figures

The income cap is $2,982 a month, the countable asset limit is $2,000 for a single applicant, and a spouse at home keeps up to $162,660 in assets. These figures are the same everywhere in Florida, including in Jacksonville — see the full Florida Medicaid limits guide for the rest of them and how each one works.

How we work with families here

A free screening tells us the applicant's income, assets, and care setting, and we give you a written summary before anything is filed: where the applicant stands against Florida's limits, what the application will require, and which questions need an attorney. From there we gather the documents, file with DCF, coordinate the CARES assessment, and stay on the case until there is a decision. See how the process works and what to expect from the application for the full walkthrough.

Frequently asked questions

Which CARES office serves duval county?

Duval, Clay, Nassau, Baker, and St. Johns counties fall under CARES field office PSA 4A in Jacksonville: 4161 Carmichael Avenue, Suite 101, (904) 391-3920. DCF ACCESS applications are filed separately, online statewide.

My father is a veteran receiving va aid and attendance. Does that count as income for Florida Medicaid?

Partially. His base VA pension counts as income, but the Aid & Attendance (or Housebound) supplement is excluded from Florida's income calculation. The mechanics get case-specific, especially once someone enters a nursing home, when the VA typically reduces the pension — this should be reviewed with an elder law attorney rather than assumed.

Do you work with families in st. Augustine or daytona beach, or only jacksonville?

Both, and everywhere in between. St. Johns and Volusia counties are part of this same seven-county region, served by ElderSource, and by the Daytona Beach CARES office for the Flagler/Volusia side.

How long is the wait for a Medicaid waiver slot in Northeast Florida?

ElderSource manages waiver referrals for this region, but the current position or length isn't published as a static number, and it changes. Contact ElderSource at 1-888-242-4464, or contact us, for a current picture.

My mother owns her home in duval county. Does her homestead exemption affect Medicaid eligibility?

The homestead exemption is a property-tax benefit administered by the county property appraiser and is separate from Medicaid's own homestead exclusion rules, though both hinge on the property being the primary residence. Filing deadlines and portability rules differ by county — worth raising with an elder law attorney.

Florida guides

Neighboring regions

Free Medicaid assessment

Find out where your family stands in Northeast Florida

We'll email you a short two-page intake form about your family member's care, income, and savings. Once you send it back, a member of our staff reviews it personally and calls you to talk through where things stand and what comes next. Families anywhere in Florida. No cost, no obligation.

Call (239) 977-5175

This page is general information about Florida Medicaid, not legal advice, and nothing here creates an attorney-client relationship. Medicaid rules change and every family’s facts are different.

Senior Care Resources is a separate company from Zacharia Frey PLLC. Its Medicaid application services are not legal services, and no attorney-client protection applies to them. When an attorney becomes involved, that is a separate legal representation with the law firm.